Global war epidemic: the rise of “contactless” service in South Korea

The so-called “non-contact” economy mainly refers to the promotion of services by means of modern technology, so that economic activities can be realized without contact between people and things. After the outbreak of novel coronavirus pneumonia, South Korea implemented the measures to maintain social distance. With the long-term trend of the epidemic situation, economic activities in various fields have gradually resumed, and “non-contact” industrial stations are on the rise. < / P > < p > the sales of “non-contact” catering services such as take out delivery and pick-up without getting off the bus have soared. A recent visit to a “non-contact” coffee shop in South Seoul found that there was no staff in the shop, adding a lot of alcohol hand sanitizer and other disinfection products. < / P > < p > there are many self-service coffee machines in the coffee shop, which are similar to vending machines. You only need to follow the prompts to complete self-service order ordering, brewing and payment. < / P > < p > in a department store, we saw a new ar dressing mirror beside the cosmetics counter. Li Wen, director of the amour Pacific cool store in Korea, demonstrates daily, clicking on different buttons to help skin diagnosis, “personally” try different colors of lipstick, eye shadow, etc., and can automatically recommend products according to different facial features. The QR code is newly pasted next to the trial samples displayed in rows. You can get the details of the products by scanning them. < / P > < p > “the epidemic has changed consumption habits.” Li Wenri said that compared with face-to-face consultation, today’s consumers prefer self-help experience, and the concept of “non-contact” has become a new habit. “This trend will continue to intensify with the normalization of the epidemic situation,” he said. < p > < p > < p > “contactless” vacations are also popular. According to the data released by Lotte Mart in South Korea, the sales of camping equipment increased by more than 103% from July 1 to 25 compared with the same period last year; the sales of sports multifunctional roof tents and inflatable mattresses of RV supporting products increased by 664% and 90% respectively on the new world department store line day in South Korea. < p > < p > government planning is also transforming to a “non-contact” economy. South Korean President Wen Yi announced the implementation of the “new edition of the Korean version” plan before the announcement, supporting the digitalization and greening industry, developing the “non-contact” economy, and focusing on strengthening the construction of artificial intelligence, big data, 5G, smart city and other fields. According to reports, in the next two years, Gyeonggi province will invest 52 billion won to develop the “contactless” service industry, with an estimated increase of more than 5600 jobs. For example, the operation of intelligent charging system on the bus can match the Bluetooth of passenger mobile phone to realize automatic payment; the community intelligent system will also be developed, which can realize remote door opening and elevator operation through mobile phone program, without contact operation. According to the data provided by the Gyeonggi government, before the outbreak of the epidemic, the “non-contact” industry consumption accounted for about 35.5% of the total service industry in the region, but in the past three months, the proportion has risen to 45.3%, and it is expected to increase to 57% in the future. According to the public opinion analysis in South Korea, the “non-contact” service will stimulate new economic growth points and lead new consumption trends. For example, KBS international radio station of South Korea said that the epidemic is gradually changing the pattern of economic activities, and “non-contact” economy will still occupy an important position after the epidemic is over.